About Us

BoomLions was built around a straightforward belief: brands become more memorable when people experience them through real interaction.

Position Summary

The Customer Service Agent will assist customers with questions, requests, and general service needs. This position is ideal for someone who enjoys helping people, listening carefully, and providing practical solutions.

Responsibilities

• Assist customers with questions about products, services, and promotions
• Respond to routine service requests professionally
• Listen to customer concerns and provide appropriate assistance
• Follow up on customer requests when needed
• Record customer interactions and relevant feedback
• Assist customers during promotional activities
• Communicate customer needs to the appropriate team members
• Maintain a positive experience throughout each customer interaction

Qualifications

• High school diploma or equivalent
• Strong verbal communication and active listening skills
• Friendly, patient, and dependable
• Customer-focused and professional
• Ability to remain organized while handling multiple requests
• Previous customer service, retail, hospitality, or related experience is helpful but not required

Benefits

• Paid training
• Professional development opportunities
• Supportive team environment
• Opportunities for career advancement
• Customer service skill development
• Competitive compensation